Can I import email or SMS subscribers?
Learn why email and SMS contacts cannot be imported as browser push subscribers, and how to invite existing customers to subscribe.
Can I import email or SMS subscribers?
Email and SMS contacts cannot be imported as browser push subscribers. Web push is a different browser permission channel.
Why imports do not work
A web push subscriber is created only after a shopper allows notifications in their browser. The browser generates a push subscription for that specific browser and device.
An email address or phone number does not include:
- Browser push endpoint.
- Browser push encryption keys.
- Notification permission state.
- The device/browser subscription identity.
Because of this, Pushrr cannot convert email or SMS contacts into push subscribers.
What you can do instead
Invite existing customers to subscribe:
- Send an email announcement with a link to your store.
- Offer a discount or early-access reason to subscribe.
- Add storefront messaging that explains the benefit.
- Use campaigns in other channels to promote web push opt-in.
Good invitation copy
Want faster sale and restock alerts? Visit our store and allow browser notifications.What Pushrr stores after opt-in
After a shopper allows notifications, Pushrr stores the browser push subscription and status for the website. Pushrr does not need an email address or phone number to send browser push notifications.