pushrr.
DashboardPricingPushrr documentationWeb Push 101Shopify getting started checklistWebsite integrationSite notification APIInstall Pushrr on ShopifyEnable web push on a websiteBrowser and device compatibilityOpt-in prompt setupNotification logo and brandingCreate and send web push campaignsAbandoned cart and checkout recoveryAutomation troubleshootingSubscribers and statusesDelivery, impressions, and clicksRevenue attributionCan I import email or SMS subscribers?Billing, plans, and usage limitsPrivacy and data handlingTerms of ServiceChangelogFAQShopify reviewer guideTroubleshooting

Can I import email or SMS subscribers?

Learn why email and SMS contacts cannot be imported as browser push subscribers, and how to invite existing customers to subscribe.

Can I import email or SMS subscribers?

Email and SMS contacts cannot be imported as browser push subscribers. Web push is a different browser permission channel.

Why imports do not work

A web push subscriber is created only after a shopper allows notifications in their browser. The browser generates a push subscription for that specific browser and device.

An email address or phone number does not include:

  • Browser push endpoint.
  • Browser push encryption keys.
  • Notification permission state.
  • The device/browser subscription identity.

Because of this, Pushrr cannot convert email or SMS contacts into push subscribers.

What you can do instead

Invite existing customers to subscribe:

  • Send an email announcement with a link to your store.
  • Offer a discount or early-access reason to subscribe.
  • Add storefront messaging that explains the benefit.
  • Use campaigns in other channels to promote web push opt-in.

Good invitation copy

Want faster sale and restock alerts? Visit our store and allow browser notifications.

What Pushrr stores after opt-in

After a shopper allows notifications, Pushrr stores the browser push subscription and status for the website. Pushrr does not need an email address or phone number to send browser push notifications.

Revenue attribution

Understand how Pushrr connects clicks and recovery activity to Shopify outcomes and why numbers can differ from other analytics tools.

Billing, plans, and usage limits

Understand Pushrr site, campaign, accepted-notification, and feature limits.

On this page

Can I import email or SMS subscribers?Why imports do not workWhat you can do insteadGood invitation copyWhat Pushrr stores after opt-in